FAQ

What is the return/refund policy?

Non-returnable or Non-refundable unless broken damaged or incorrect upon arrival. Proof required (Opening video recommended)
What types of payment methods does A Little Addition accept?

A Little Addition accepts payment via credit/debit cards, PayPal, and bank transfers for a seamless and secure shopping experience. We understand the importance of convenience and security when making a purchase, and our diverse payment options cater to our customers' preferences.
How can I track my order from A Little Addition

At A Little Addition, we value transparency and want to ensure you are informed about the status of your order. Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your package as it makes its way to you. If you have any questions or concerns about your order, our customer service team is always available to assist you.
How is my shipping cost and taxes calculated?

At A Little Addition, the shipping cost is calculated based on the weight of your order and the destination it is being shipped to. We offer standard and expedited shipping options for domestic and international orders. Taxes are calculated based on the shipping address and applicable state or country regulations. You can review the estimated shipping cost and taxes before completing your purchase during the checkout process. If you have any specific questions about shipping or taxes, feel free to reach out to our customer service team for assistance.
What is the shipping and making time for products purchased from A Little Addition?

At A Little Addition, all our handmade jewellery pieces are made to order with love and care. The making time for each item is approximately 3-5 business days before it is shipped out. Once your order has been shipped, domestic shipping within the US usually takes 3-5 business days, while international shipping can take 7-14 business days. Please note that shipping times may vary based on your location and any unforeseen delays due to customs or other external factors. We strive to keep our customers updated on the status of their orders and provide tracking information whenever possible. Thank you for your patience and support for our artisanal jewellery business.